If you are already signed-up go direct to Patient Access.
Why sign-up for online access?
Patients now have the option to book (or cancel) appointments with the doctors online.
Nurse appointments that have been booked by telephone/in person can also be cancelled online.
Appointments patients have booked can be viewed at any time as a reminder (in addition to our text message reminders)
Patients have the choice of booking/cancelling routine appointments 24 hours a day, 7 days a week, whenever is convenient to them – not just when the surgery is open.
It also means for patients who need to telephone the practice to book or who choose not to use the online system, they will benefit from our telephone lines being quieter during peak times, especially early mornings.
The online system is also available for your mobile phone with android or iOS.
If you have not yet signed up for this service please click here
Online Appointment Limitations
Please be aware:
The online system can only be used to book doctors’ appointments as nurses’ appointments require differing lengths of time and, as such, we are unable at present to offer an online nurse appointment system.
The online system can only be used for appointments to see a doctor in the surgery and not to book telephone appointments. This is because the receptionist needs to ensure that the telephone appointment is booked with the appropriate clinician (doctor, nurse or pharmacist), that the correct contact number is used. In addition, the computer system does not recognise a telephone appointment request on the online system. We are, however, working with our suppliers on this.
If you require a double appointment, the use of a translation service or are unsure if you need anything other than a standard 10 minute appointment with a doctor, please telephone the surgery for an appointment and do not use the online service.
Each patient can only have a maximum of 2 appointments (nurse or doctor) on the booking system at any one time. If for example you have booked 2 or more nurse appointments by telephone, the system will not allow you to book a doctors’ appointment online – you will have to telephone the surgery for that. If you were to cancel one of the nurse appointments online, you could then book an online appointment with a doctor.