If your GP requested the hospital test
If your GP has sent you directly for a test at the hospital such as an X-ray, we usually get the results back within 7-10 days but can be longer depending on the test.
To get the results of a GP requested hospital test please telephone 01738 628234 choosing Option 3 Monday to Friday from 10am to 4pm and speak to one of our staff on our dedicated Scripts and Results line. You can also ask in person for your results and our reception team will be happy to help after 10:00am, initially 7-10 days after your test. They will be able to check your records to see if a result has arrived.
Results are reviewed by the doctors daily. You will usually only be contacted with a result if further action is required, typically by telephone. We do not routinely call if the results are normal. However please do call for all your test results so you know we have received a result and keeps you up to date on your own health.
It is very important all your telephone numbers are up to date at all times. Update your details by filling in a change of details form from you can pick up from reception, or download a change of details form now.
When you speak to reception, you may be told the doctor has marked the result as “satisfactory” which usually means normal. There might be a message or instruction for you or you may be asked to make a review appointment with the GP who requested the test.
We do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Hospital requested the test
If your test was requested by a hospital doctor then the results are sent to that doctor in the first instance not to your GP. The hospital doctor may contact you directly with the results either by phone, letter or seeing you in clinic. They often write to us as your GP informing us of the results and importantly how this affects your management.
Your GP will be very happy to discuss hospital results with you but there can be a delay while we receive information from your hospital doctor first. It is important we have this so please check with reception that a letter/result has been received from the hospital doctor before making this appointment.